我院电子化合理用药咨询系统的应用与分析
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篇名: 我院电子化合理用药咨询系统的应用与分析
TITLE:
摘要: 目的:提高药师咨询工作质量,为患者提供实时、精准、全程的用药指导,促进合理用药。方法:介绍我院使用的电子化合理用药咨询系统(EPCS)的各项功能,并评价其实践应用效果。结果:该系统具有多维度的知识辅助系统、处方实时审核引擎、电子化咨询记录方法和药师工作量及质量统计分析模块,通过便捷的知识查询、处方审核、咨询记录、统计分析4大功能,显著提高了咨询工作的效率和准确性。与应用系统前比较,药师知识查询的速度提高了3.75倍,处方审核速度提高了4倍,咨询记录速度提高了6倍,工作量统计速度提高了20倍,对患者的回访率从0.03%提高到0.34%;咨询数量逐月上升;借助该系统还实现了对咨询问题类型及咨询人身份等的便捷的分类统计。结论:药师借助EPCS使咨询工作更加科学、高效、主动,促进了医院安全、合理用药。
ABSTRACT: OBJECTIVE: To improve the quality of pharmacist consultation, provide real-time, precise and whole-process medicine guidance and to promote rational drug use. METHODS: The functions of electronic pharmacy consultation system (EPCS) in our hospital were introduced, and its effects were evaluated. RESULTS: The system had several modules as multiple dimensional knowledge assistant system, real-time prescription checking engine, electronic consultation record method, pharmacist workload and quality statistical analysis. EPCS provided convenient information access, prescription auditing, consultation record and statistical analysis so as to improve consultation efficiency and accuracy. Compared with before using EPCS, EPCS had enhanced speed of inquiring information by 3.75 times, prescription auditing by 4 times, consultation record by 6 times and statistical analysis by 20 times; return visit rate to potients increased from 0.03% to 0.34%. The number of consulting questions increased month by month. The type of consultation question, the identity of the consultant and others could be classified statistically based on the system. CONCLUSIONS: EPCS helps pharmacist to build a more scientific and effective consultation platform, and promotes rational drug use in the hospital.
期刊: 2016年第27卷第19期
作者: 陈溪,邬蓉,陶霞,张莉,陈万生
AUTHORS: CHEN Xi,WU Rong,TAO Xia,ZHANG Li,CHEN Wansheng
关键字: 电子化合理用药咨询系统;功能模块;合理用药
KEYWORDS: Electronic pharmacy consultation system; Function modules; Rational drug use
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